Edmonton 2 (South)

2 weeks ago

MBS was good to deal with for many years however, over the past 6 years I have occasionally had some very bad experiences that have left me wishing I had moved my business long before I recently did. This included conflicting information directly from Economical Insurance vs. what MBS was telling me, and some astronomical increases over the past few years even though I have had no claims (ever, on house or vehicles). The % increase on my home insurance was much larger than what any of my friends experienced over the past 3 years. After moving to another brokerage and now insured with Intact, I am saving about 15% per year on my bundled home and auto insurance vs. what I would have had to pay this year through MBS. This includes an increase in coverage for one of my vehicles. Intact has a large share of the market in Canada relative to many other insurance companies.

6 months ago

I have been working with Cheryl Park with MBS for over 20 years. I have always been totally happy with the response to every insurance need I've had and Cheryl always goes out of her way to get me exactly what I ask for. She will return all calls quickly and provides such quick turn around for requests. Cheryl makes informed suggestions that assist me in making insurance decisions, whether auto or home. I have recommended Cheryl countless times to friends or colleagues. Every time they have come back to say how amazing their experience was with Cheryl... Please Cheryl, never retire, I cant imagine having to work with anyone else. Thanks for everything!

7 months ago

I have been dealing with Cheryl at MBS for almost 2 years now & what a breath of fresh air! I have slowly switched over all my insurances as they've come up for renewal (home, investment properties, & auto) & Cheryl is fantastic to deal with every single time. Responds to messages quickly, always professional while also super friendly, & always makes me feel like my business is important & a priority. And to date, always very competitive with the quotes I've received, so that I've ended up saving substantial amounts in premiums. I think Cheryl hits it out of the park on every level of customer service and she has certainly earned my loyalty.

4 months ago

Decided to cancel my insurance after 12+ years, for my business. Happy 2021. then they all of a sudden found a new insurance provider but they need the full payment for the year now. What a joke so 2021 can’t get any worse. Holding on to this business by a string loosing thousands of dollars and now I’m hit with a pay up by today 4K ,for your insurance f this insurance company. After 12 yrs with no insurance claims. I’m treated this way