Edmonton – West

a week ago

Had a policy with Westland but my contact was in Calgary. I tried for several weeks to contact the company in Calgary. I left emails and voicemails but that office was horrible. So I contacted Cam in Edmonton, he dealt with commercial insurance so passed my name along to Kathy McCarthy. Within a hour or so Kathy contacted me. Asked me if she could shop around for rates for me before renewing the current policy. Kathy’s customer service and work ethic is refreshing. Kathy found a different company for our needs and saved us hundreds of dollars. As my other policies renew, I will definitely reach out to Kathy. Kathy’s dedication to help me was so inspiring as the experience I had with the Calgary office was horrible. Kathy’s customer service 5/5. I highly recommend her. She is fast and efficient with great communication.

2 weeks ago

I have been working with Kelly Niehaus for years to take care of all my personal home and auto insurance. Her commitment to clients and the time she spends to make sure everything is exactly what I need is amazing. Questions are answered, phone calls and e-mails are always returned and I am very happy to be Kelly's customer.

3 months ago

As a business owner for over 20 years I completely understand how important employees are to our company. They are the face of who we are and what we do. With this in mind I have to say that Katherine McCarthy is an outstanding person who took my problem and with zeal and enthusiasm helped me out in record time. It was an absolute pleasure to have been fortunate enough to have found not only WestLand insurance but in particular Katherine McCarthy. Thanks for doing such an amazing job. Cheers.

2 months ago

Katherine McCarthy is the best! I was in a real pinch and needed homeowners insurance within a 24 hour turnaround. She not only did it, but had more than 3 hours to spare. She was very helpful and so easy to deal with. This girl jumps through hoops to help.

a month ago

I was referred to Westland Insurance by an old colleague and friend while looking for quotes on property insurance. I dealt with Kelly Niehaus and she was incredibly responsive, professional and was able to place coverage for us at a very competitive price I would highly recommend Kelly for your personal insurance needs!