Chilliwack – Cheam Ave

a month ago

I went into Westland insurance ( by envision credit union) and Rebecca greeted me and I asked if it would be quick as I was very busy that day. She said absolutely. She was right! I was in and out within 10 minutes. I will definitely go back again for all my insurance needs

3 weeks ago

Tricia Thomsen provided excellent service today during my renewal apt. She is very knowledgeable and provided quick service as I was limited on time. Always friendly and greeted with a warm smile. Would definitely recommend her!

a week ago

Donna Guay. This review is only for her. She doesn’t know basic things about insurance, was rude with me. She gave wrong information and when I said that’s not right, she said ICBC changed the policy and when she checked with another insurance advisor, she realized she was wrong and when I confronted her about this, she started talking loudly and still didn’t accept that she was wrong. I get it that we cannot remember all the policy and procedures but it’s better to first check what is right and what is wrong rather than giving wrong information by saying that policy has been changed by the company. She started showing attitude when she came to know that she is wrong to cover it up. Will never recommend her. I still have to check with another ICBC branch if everything has been done correctly because I think she messed up on my car registration. Update - Branch Manager Sydney followed up with me on this and made an appointment to fix the issues. Greyson provided a great service and went through all the small details. They fixed all the issues that occurred in previous visit. Overall great experience at this branch.

3 weeks ago

Donna Guay is my go to insurance agent at Westland. She is really helpful and informative. She is willing to give you the time and attention you need in order for you to have all your insurance needs met. I highly recommend her and Westland.

3 months ago

10 ⭐️ if I could. Look no further! Tricia was helpful, friendly, even tried to help me get my rates lower (much higher in BC over SK) and when I needed help figuring out how to put my front plate on (never needed one before,) Aaron took my new plates, put them on for me, without me asking. Amazing service, all businesses should be so pleasant to deal with. Thank you Tricia and Aaron!