Kamloops – Hillside Dr

6 months ago

Renewed my insurance with Emma over the phone. Super helpful with my work schedule. She was efficient, very knowledgeable and quoted different products to make sure I was getting the best coverage for the best price. Highly recommend

5 months ago

Nicki was awesome! My mother and I were very confused about our car insurance/ trying to transfer ownership or vehicles. She made things very clear, and helped us in a timely matter. We spent way less time in the office than expected, and left with smiling faces:)

3 months ago

Nicki was very helpful with my insurance needs. I look forward to our next visit. The only reason I did not leave a 5 star is because the card I was given thanked me in advance for the "5" star review. No fault of Nicki.

5 months ago

Insurance in BC can be a troublesome quest when ICBC changes the allowances on where your vehicle is leased from and from what company. In my case ICBC did not like that my vehicle was leased from a company NAME that they accepted in the past and no longer accepted as of now. A pain in the tail pipe when you left insurance renewal to a week before expiry. I called around to my past insurance broker and got a long explanation that said I need to deal with it and contact my Leasor and ICBC to arrange a fix. I did just that and decided to drive into Kamloops to see who else could assist with my quest for insurance. Walking into Westland Insurance I was greeted by Chantelle, wonderfully happy for the early part of the morning most dread. After stating she was caffeinated and ready to take on any challenge I had I sat down and she went to work. Chantelle was able to lias with ICBC, and after a few clicks of the button; and being on hold for awhile, she presented a resolution I could definitely move forward with. Very happy I went in to Westland and connected with Chantelle. Keep up the great customer service and stay caffeinated! Thank you again Chantelle. E