Langley Division (Brookswood)

a month ago

We go to Westland insurance for everything. They are quick, but you don't feel rushed. We actually had a claim on our home insurance a couple of years ago and the experience was wonderful, it wasn't until recently speaking with others about their insurance claims that I realized how unique our experience was. I recently renewed our home insurance and Kelsey Waite was just wonderful and went over the policy and asked the right questions to update things on our policy quickly and renew it right over the phone. Fast, professional and friendly. Highly recommend Westland and if you can pick when you get there, Kelsey was great to work with.

a month ago

From beginning to end, Harman was able to assist me with my insurance needs, in a professional and efficient manner. Nice to see that while covid has put some people on edge, Harman never skipped a beat, and made me feel like I was being taken care of. I’ve communicated with him a few more times since my first interaction with him and he’s gone above and beyond every time. A good, convenient location and amazing staff.

2 weeks ago

Remy was very kind and knowledgeable! She explained all of our options with auto insurance and how we could save money on our policy. We love the hours of this location. The staff has always been so helpful and kind.

in the last week

I called in from Kelowna and was told I would be called back as they were with a customer. I was called back within a short time and had super friendly service from Remy. She renewed two of my vehicles over the phone with ease. Took about 20 minutes to get 2 vehicles done. I was super impressed. Thank you Remy! Appreciate your efficient, knowledgeable service.

3 weeks ago

Amanda Gilbert has been a great help. She went out of her way to assist with a situation and was super responsive and professional. Highly recommended this location after dealing with other locations the service cannot be compared. I will gladly go out of my way to deal with this location from now on!