Langley – Fraser Crossing

a week ago

Fast and easy way to renew regular vehicle insurance. I’ve done it this way many times and it’s always been correct. Harpinder Grewal even helped me out on a long weekend Monday evening when everything else was closed so my wife could still drive to work in the morning. This is a great system, I even enjoy the text reminders leading up to my renewal.

2 weeks ago

Shriya Bansal went 'above and beyond' to resolve a complex issue for me, to get me a discount I was entitled to, and to ensure clear, quick communication and service. Once my insurance renewal became complicated (due to a previous clerical error by someone else over a year ago), Shriya made sure that she would be the one to do all the communication and paperwork for my current renewal moving forward, so I wouldn't have to explain it all again to someone new. She gave a me reasonable timeframe for resolving the issue, called when she said she would, and had the whole issue resolved within 24 hours. Thanks!

2 months ago

I recently renewed my condo insurance and was helped by Sukhveer SIdhu. She was very professional and efficient, but also friendly and helpful, replying to all of my emails with lightning speed, and explaining everything thoroughly. Thank you for the excellent customer service!

a week ago

Sukhveer Sidhu was so patient and helped me navigate the computer online agreement splendidly. I made lot's of mistakes but her extreme calm manor allowed us both to work together and complete the task!! Nice work ICBC for hiring her!! Clyde McRae

3 months ago

Harpinder did a great job. Patient and tended to my requests quickly. Sent the car insurance renewal within 10 mins all through the power of digital. Very impressed! I would recommend this insurance place for all your insurance needs. I hope they continue to provide everyone with the level of service they provided to me over the phone. Best of luck in the future with your career and the business overall ✅