Langley – Willowbrook Mall

a week ago

We had the pleasure of working with Sim for our car insurance, and we cannot recommend her enough! Her customer service was absolutely outstanding—she went above and beyond to make the process smooth, clear, and stress-free. Sim was knowledgeable, patient, and truly cared about finding the best solution for us. Her professionalism and attention to detail were remarkable. We wholeheartedly recommend Sim to anyone in need of assistance with insurance. She is a credit to her team, and we strongly believe she deserves recognition for her incredible work. A raise or promotion would be well-earned! Thank you Sim for your amazing service!

a week ago

Sim provided us with an exceptional experience when helping us with our car insurance. Her dedication to delivering top-notch service truly stood out. She was thorough, kind, and went the extra mile to ensure everything was explained clearly and handled efficiently. Her expertise and genuine care made the entire process seamless and stress-free. We highly recommend Sim to anyone looking for help with their insurance needs. She’s an invaluable member of the team, and we believe she has more than earned a raise or promotion. Thank you, Sim, for your hard work and commitment!

3 months ago

I have used Westland time and time again and the reason is Amberly! She has been pivotal in my car renewal annual renewing and has always made me feel cared for and valued. She is exceptional. As someone who was newly getting insurance as young adult, she was super informative and looked out for me in ensuring I got the right and BEST insurance. She is the heart of this branch I feel. She has a warmth to her that you can feel through the phone. Great experience always!

2 months ago

I recently renewed my car insurance with the help of Sim, and the experience was seamless. She was incredibly professional, knowledgeable, and took the time to explain all my options clearly. Sim made the renewal process quick and hassle-free, ensuring I got the best coverage for my needs. I highly recommend her services for anyone looking for a reliable insurance broker!

a month ago

Gavin Seath was great in answering questions about secondary driver and also explaining to me about temporary drivers from out of town borrowing my car. Gavin thanks for your patience and your clear explanation. As well, the talk about our pets. 😊 It’s not easy now a days to find great customer service but Gavin you did it!!! Keep it up!