Langley – Willowbrook Mall

2 weeks ago

had an excellent experience with [Westland Insurance ]. Sim was professional, friendly, and took the time to thoroughly explain my options. I was able to get the coverage I needed at a price I could afford, and the process was quick and hassle-free. She made sure I understood everything before signing any documents. I highly recommend this company and ask for Sim for anyone looking for reliable and customer-focused insurance services.

4 weeks ago

We had the pleasure of working with Sim for our car insurance, and we cannot recommend her enough! Her customer service was absolutely outstanding—she went above and beyond to make the process smooth, clear, and stress-free. Sim was knowledgeable, patient, and truly cared about finding the best solution for us. Her professionalism and attention to detail were remarkable. We wholeheartedly recommend Sim to anyone in need of assistance with insurance. She is a credit to her team, and we strongly believe she deserves recognition for her incredible work. A raise or promotion would be well-earned! Thank you Sim for your amazing service!

4 weeks ago

Sim provided us with an exceptional experience when helping us with our car insurance. Her dedication to delivering top-notch service truly stood out. She was thorough, kind, and went the extra mile to ensure everything was explained clearly and handled efficiently. Her expertise and genuine care made the entire process seamless and stress-free. We highly recommend Sim to anyone looking for help with their insurance needs. She’s an invaluable member of the team, and we believe she has more than earned a raise or promotion. Thank you, Sim, for your hard work and commitment!

a week ago

I had an amazing experience with Sim, who went above and beyond to help me register my car. Her professionalism, attention to detail, and willingness to answer all my questions made the entire process smooth and stress-free. Sim’s friendly and approachable demeanor truly sets her apart, and she ensured everything was completed efficiently. I also want to give a shoutout to Amberly and Barneet, who was equally helpful during the process. It’s clear that this team works collaboratively and prioritizes customer satisfaction. Thank you all for your outstanding service! I’ll definitely recommend this office to friends and family. I highly recommend this location for your registration and insurance needs.

a week ago

I personally love dealing with Westland because my advisor Michael Gautron is knowledgeable, attentive, has great attention to detail, follows up diligently and is always so pleasant to talk to. We just had a claim opened and the adjuster they assigned us, Brittney is also awesome to work with. Thorough, honest, efficient and professional. We are grateful to have them on our side. Would highly recommend anyone who needs insurance, home, auto etc. to check them out. I also walked in to get my car insurance renewed at the WillowBrook branch. Friendly staff and helpful service.