Mill Bay

a month ago

Paula was friendly, pleasant, knowledgeable and made up for the poor "call back" system that Westland has in place as a substitute for waiting forever for a human to take your call. I got lucky on my third attempt to phone Westland by getting Paula.

2 months ago

we have been very happy with westland insurance for both our auto and home requirements. most recently, my son learned to drive and paula marchessault explained the details of how our auto insurance would change and proceeded to set everything up promptly. paula has looked after us wonderfully for several years! she is always knowledgeable, thorough, considerate and fast!

a month ago

I was so well taken care of with the agents. They asked me questions, I'm not going to lie. I was a little startled at first. but then I realized the questions were to help me. Find the right fit for what I needed. I dont think I've ever experienced that kind of customer service before with this industry.

7 months ago

HUGE thank you to Melissa who was the absolute best in helping me renew my car insurance through a couple emails AND on her personal time the night before my insurance expired. (yes, I was that person🥴) Each email was laid out in a manner that was very quick and easy for me to just sign and send back, had my car re-insured in a matter of minutes!! Would recommend Westland and Melissa any day of the week!

7 months ago

Had an unusual request for Insurance and Cathy King went to work on my (our) behalf and came back with several options in record time. Very pleased with the service and the quote. Highly recommended, and thank you Cathy !