Estevan Rd

a month ago

I was referred to Westland Insurance by Jennifer Hunter at the Nanaimo Branch, who then had me referred to Janelle Lawson at the Surrey Head office branch. Both were very pleasant, and although I have never met Janelle we discussed several things through email. She broke it down very simply for me, asked for specific paperwork and made sure that my questions and needs were met. Very responsive through email, followed up without being aggressive, and got me insurance for 1/3 cheaper what I was paying before with better coverage and less hassle.

2 months ago

Angie Cole was absolutely incredible. We had a tight deadline and she worked her magic to make sure things came together flawlessly. She was kind, knowledgeable, quick and efficient. Her customer service was through the roof I could not recommend her any higher.

2 months ago

I want to thank Tiffany for providing an amazing experience. I came in looking to switch my insurance from my old car to my new car and she was really knowledgeable and helped me find the perfect insurance for my situation. She was super friendly and inviting and a pleasure to work with. Thank you, Tiffany! Hope to see you again!

a week ago

My experience with Westland Insurance branch was painless. Rubain Sondhi, my representative, was very knowledgeable about the insurance and provided the information/options I needed to make the best decisions regarding my coverage needs. Very professional individual. I would not hesitate to use his services again. Thank you!

3 months ago

Ashley Delmundo was outstanding. We called Westland to inquire about insurance on a new vehicle. Before we knew it she had arranged all our paperwork for our arrival to the office and took care of everything. She followed up with on the phone and by email to ensure all our needs were taken care of. Hands down the most customer focused interaction I have ever had in the insurance field. Thank you so much Ashley! Above and beyond.