North Vancouver – Edgemont Village

a month ago

I renewed my car insurance today at Westland Insurance in Edgemont Village. I was greeted politely when I entered, and immediately directed to an agent. Hooman processed my paperwork efficiently and courteously. I really appreciate having this fine quality of service available to me in the Village.

a week ago

I had to change my insurance policy to allow me to drive for work. The Westland Insurance agent I worked with was very helpful and answered all of my questions and made the whole process very easy. Thank you!

4 months ago

This is a simple appreciation for excellent service of Elham Rakhshanifar and her assistant Raj. I recently renewed my car insurance policy and I must say that I had an exceptional experience with their customer service team. From the moment I contacted Elham to inquire about renewing my policy, I was impressed with her professionalism and her commitment to providing excellent service. Also, Raj who assisted me was knowledgeable, patient, and attentive to my needs. He took the time to explain the various options available to me and helped me choose a policy that best suited my needs and budget. He also took the time to answer all my questions and address any concerns I had, which made me feel confident in my decision. The renewal process was quick and easy, and I was able to complete it fast without any issues. Furthermore, their website was user-friendly, and I was able to access all the information I needed about my policy and coverage options. What I appreciated most about their customer service was the follow-up. After renewing my policy, I received a courtesy call from the representative who assisted me to ensure that everything was to my satisfaction and that I had no further questions. This level of service is rare these days, and it made me feel valued as a customer. Overall, I highly recommend this car insurance company to anyone looking for a reliable and trustworthy insurance provider. Their commitment to providing excellent customer service is evident in every interaction, and I am confident that they will continue to exceed my expectations in the future.