Penticton

2 months ago

I had a great experience today renewing my insurance plus getting an additional quote. Rikki was a pleasure to deal with. She was very friendly, knowledgeable and very professional. It's so refreshing when I find people who take pride in their jobs. Thanks again Rikki! Denise

3 months ago

Staff here is very friendly and knowledgeable. You are acknowledged within minutes of entering the building. Cathy has gone above and beyond finding information for me in regards to insurance for our new pool. I highly recommend this location for any insurance needs!

a month ago

In a day when it seems customer service is out the window I was absolutely beyond happy with the service from Cathy today! Not only is she knowledgeable about insurance, she was kind and patient in ensuring I knew my options. The office itself is beautiful and well spaced for anyone worried about social distancing. Wonderful experience all around. I will be back for all my insurance needs.

a month ago

Went in the branch today, to pay my house insurance. Debbie invited me to her space and asked me if she could help me. I told her that I came in to pay my house insurance. I asked her if I could have a copy of the insurance and she printed one out for me right away. After I payed the bill, she asked me if she could help her with anything else. I told her that I was done, and thanks her for the service. Debbie is a very friendly member that helps and gives you advice when you need it. I'm pleased to tell that that it is a pleasure that we have our insurance with Westland. We also have our car insurance with Westland, and when Debbie isn't there, somebody is always willing to help.

a month ago

I highly recommend this Westland insurance location, open Saturdays, nice spacious office, with ample seating. If your lucky enough to get Ricki, she is amazing! Super knowledgeable about all the trivial questions I throw her way and just a great personality!