Penticton

5 months ago

In a day when it seems customer service is out the window I was absolutely beyond happy with the service from Cathy today! Not only is she knowledgeable about insurance, she was kind and patient in ensuring I knew my options. The office itself is beautiful and well spaced for anyone worried about social distancing. Wonderful experience all around. I will be back for all my insurance needs.

3 months ago

Only go in for insurance once a year and this time I went to Westland due to convenience and was offered superb service and a plan that was catered to my needs. Also was nicely laid out to see exactly what I am paying for which is important to me. Debbie at the front is fantastic and really helped me make an informed decision on my insurance relating to my car and other products. I had a lot of questions and i got a lot of answers which was satisfying. Fantastic staff and great friendly vibe. Will come back next year to review my insurance with this awesome team.

4 months ago

The agent I dealt with was Debbie, she was amazing. I was getting insurance for an older RV . A rival insurance company in town refused to insurance it because of the age of it, they also made me feel stupid. Not everyone can afford a new R.V. Debbie helped me with no hesitation, got me covered in minutes for almost 100.00$ cheaper for the same coverage. She was amazing. Thank you so much Debbie for your help and giving me piece of mind

2 months ago

Awesome service! Rikki Snow helped me purchase trailer insurance. She was super knowledgeable and answered all my questions. She even helped me cancel a policy I'd previously purchased, and replaced it with a cheaper policy with better coverage.

2 months ago

Ann was amazing answered all my questions and was very knowledgeable with what kind of insurance I was needing! The atmosphere is lovely and I really appreciate the warm energy in there, even though I spilt some coffee they were super understanding. Thanks for the great and easy experience