Surrey – South Point

2 months ago

I have had great experience with Westland insurance. My agent Monica from start to finish, exhibits great professionalism, attention to detail, and customer service. She shows genuine care and attention to my needs. She is very prompt in responding to my inquiries, thoroughly explained all my options, and guided me through the process with such professionalism and patience. I felt supported every step of the way. Monica and the team is very knowledgeable, friendly, and goes above and beyond to make sure everything was perfect. I would highly recommend Westland Insurance to anyone looking for insurance services.

a week ago

Monica went above and beyond to help us with our insurance. She worked after hours to make sure everything got done in time, when things were delayed do to no fault of her own. She cared about our situation and was very friendly and enjoyable to work with. I highly recommend Monica for anyone who needs insurance!

3 months ago

Was referred to Monica at Westland as one of the stronger representatives to help walk me through my insurance needs and she was able to confirm that I was to get the best coverage available to me that suited my needs. She was very easy to talk to, her response time in getting back to me with questions, concerns and moving progress along was top notch and I couldn't ask for more. She was knowledgeable in her line of work and if there was a question she needed to confirm first, she made sure she was most up to date first. Monica was a pleasure to work with and I'm comforted in my coverage knowing that she helped me.

2 months ago

My husband and I stopped in right after completing our Provincial inspection to get our car registered and insured - following our move up from the states last month. We were helped by Keisha and a more senior employee, Monica. Both were awesome and extremely helpful. Despite us having forgotten to bring a couple pieces of our paperwork they got me started on the process while my husband ran home to get what we needed, and were incredibly patient as we sorted everything out. We were given copies of all our documents and the process was explained clearly whenever we didn't understand something. We were able to get set up quickly and had our plates and policy in hand within an hour or so, despite us having to drive back home to get some of our documentation. Though we were Keisha's first Out Of Province insurance setup, she handled us like a pro and was awesome to work with. Very professional, kind, and helpful; they answered all our questions and went out of their way to make sure we had what we needed. We will definitely be back and would recommend coming here for a good insurance experience - especially if you're new to BC like we were. Thank you, ladies!