Vancouver – Arbutus

6 months ago

Today, I called Westland to renew my auto insurance. I initially thought it was going to be automated but then my call was routed to speak to a representative. I became a bit hesitant to continue the call as I have had my fair share of unsatisfactory service from other companies. So it was really a pleasure to have spoken to Soroush today. He sounded very friendly and he helped me throughout the process. It was my first time renewing my insurance over the phone and I think he has done a great job explaining things to me. If people respect and love their work, it definitely translates to the quality of service they deliver.

3 months ago

I went there to transfer my car ownership transfer and get insurance. Soroush was so incredibly helpful and supportive. He made the process a breeze. I had bad experience with other auto broker before. I am so glad I got here today because they were the only ones open on Sunday and close to my house. Thanks to Soroush I will always be renewing with Westland insurance:)

3 weeks ago

All my family have home insurance with Westland since 2002 and Ida Chow has been my Insurance Advisor for over 10 years. Not only she does have the most knowledge in her field, she truly cares about her clients and goes above beyond to offer the best policies. I will not go anywhere else for my home insurances

4 months ago

I have been a client of Westland insurance for many years… This year has there have been so many defaults in their system! I have ALWAYS paid on line and now because of their lack in infrastructure I’m left having to GO INTO their store to make monthly payments 😟 But the GOOD NEWS is that they are VERY fortunate to have a team member at the Arbutus branch by the name of Sirius Alipour, who went out of his way to make me feel hopeful in dealing with this company!! Without his support I would have MOVED TO ANOTHER AGENCY