iQ Insurance is now Westland Insurance
Joining Westland Insurance means we can provide you with even more access to great insurance products, improved claims support and competitive pricing. You will work with our expert advisors and receive the same level of personalized service you’ve come to expect from iQ Insurance Services, now under the Westland name.
Locations
Policies previously serviced by iQ Insurance Services will now be serviced out of our Metrotown Mall branch for clients in all provinces except Ontario. Ontario policies will now be serviced by our Markham branch at #306-600 Alden Rd, Markham ON, L3R 3T7.
Burnaby (Metrotown Mall)
4820 Kingsway #252 – Floor G – Metropolis at Metrotown, Burnaby, BC
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Markham
600 Alden Rd, Suite #306 , Markham, ON
View branch details
Payment
To process payment for your existing policy, please select your current insurance carrier:
| Westland Insurance | To pay online with Westland Insurance, click the link below and have your policy handy. Pay here |
| Optium West & Optium General | Optimum West and Optimum General offers a self-serve, online payment form if you wish to pay via credit card. Your billing reference number can be located on the bottom quarter of the first page of your policy. You may also pay via online banking by adding Optimum West or Optimum General as a bill payee and referencing your billing number. If you cannot locate this, please contact us. If you would like to be enrolled on monthly payments, please have your banking information ready and contact us to do so. Optium – BC Optium – Alberta Optium – Manitoba Optium – Ontario |
| Intact Insurance | Payment can be made on your policy by clicking the link below, selecting “Intact Insurance” as the insurance company and providing your policy number. Intact offers full payment on visa or MasterCard, a three payment plan, or a monthly payment plan from any chequing account. If you would like to be enrolled on the monthly plan and currently are not, please have your banking information ready and contact us to do so. Paying via online banking is also available, please add Intact Insurance as a bill payee and reference your policy number. Should you wish to have online delivery of documents, you may also enroll for their Client Centre using the same link. Pay here |
| Aviva | Payment can be made on your policy by visiting Aviva’s self-serve payment link, selecting your province, selecting make a payment and providing your invoice number, located on the second page of your policy by the balance owing. If you would like to be enrolled on the monthly plan and currently are not, please have your banking information ready and contact us to do so. Paying via online banking is also available, please add Aviva Insurance as a bill payee and reference your invoice number. Pay here |
| Agile | Payment can be made on your policy via credit card by visiting their self-serve payment link. Please have your policy number ready at the time of payment. If you would like to be enrolled on the monthly payment plan and currently are not, please have your banking information ready and contact us to do so. Pay here |
Claims
In the event of damage to your home, property or business, we’re here to help get you back to normal as quickly as possible.
How to report a claim
During standard business hours, please contact our branch directly to report the claim. Your advisor will work with the insurance company on your behalf to start the claim.
Outside of business hours, please call ClaimsPro at 1-866-935-1197. They are available 24/7 to support you.
We’re Here to Help
Whether you’re looking for insurance for your first home or wanting to discuss your existing policy, our team is ready to help. Connect with us today.
Need some help?
Visit Client Support
Check out our resources page for helpful content or connect with our client support team.
Contact Client Support