Gillons Insurance Brokers

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Call us 807-345-3611

Location details

  •   Personal
  •   Business
Hours
Open today: 08:30 - 17:008:30 am - 5:00 pm
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Location

214 Red River Rd , Thunder Bay, ON
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Phone
Local: 807-345-3611
Toll-free: 1-800-465-7797

What our local customers are saying

A great experience every day. I love interacting with Gillons' staff! Friendly, caring, and they all work very hard for their clients.
Tyler Scott Brough Gale 3 weeks ago
Dominic has been outstanding for my business insurance needs. What a great guy to deal with!
Connor Gravelle 5 months ago
If I could give negative stars I would. This company is not only extremely rude to its clients but now they are saying they are not recieving my money after… Read more
Breanne Jahn

8 months ago

If I could give negative stars I would. This company is not only extremely rude to its clients but now they are saying they are not recieving my money after it comes out of my account multiple times, PER MONTH (I am out over $1200 for two months not including January). I have paid twice for November, three times for December, and twice for January and I just recieved another letter saying no payment has been made. I have contacted Rose Charlebra multiple ties and when I send proof of my payments being made and money coming out of my account, from the bank itself, she says she still has not recieved them even after she replied to my emails saying she got them and tells me "you're wrong"? I was just on the phone with her and she refused to listen to me, kept interupting me telling me I was wrong and still owe money and my insurance is cancelled. So tell me this Gillions, how has the money come out of my account, my parents even contacted them making extra payments if it could have been my bank account which was the issue, which its not. Both myself and my parents have contacted her with proof of payments to which she responded saying she got them, and now she is telling me no payments were made... I have not had any issues dealing with anyone else except Rose. I just dealt with a very nice lady in Toronto who is from Gillions, she helped me with everything and no issues, except very slow replies and me still waiting for my settlement but thats no issue. Rose telling me I am wrong and not letting me tell her what the issue is and her trying to tell me I still owe money and theres no proof of anything and no payments have been made. So tell me this, where is my money going? If it is coming out of my account and says the payments have been made but then I get a new letter twice a month saying I have outstanding payments, WHERE IS THIS MONEY GOING? If you want a trustworthy company with nice employees, never deal with Gillions. If you want your money stolen from you and rude workers, be my guest but don't tell me you still owe money even though you paid. Highly dissapointed and outraged that so much money is missing and I still do not have insurance on my vehicle...

Breanne Jahn 8 months ago
Always have had excellent service with them even when it was thunder bay insurance been dealing with them for well over 25 years and never had a problem
Dan Kubinec a year ago
Very quick and courteous service! I had e-mailed Renee Budge and he responded right away. We worked through a transition merging several polices into one concise and complete package for… Read more
Randy Devost

4 years ago

Very quick and courteous service! I had e-mailed Renee Budge and he responded right away. We worked through a transition merging several polices into one concise and complete package for my personal & income property insurance. Very happy with the service I've received.

Randy Devost 4 years ago
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