Surrey Division (Evergreen Mall)

a month ago

My mother is 88 and hard of hearing. She still drives though and needed her car insurance renewed. Cheryl Runzer, of the Surrey head office, spoke slowly and clearly and took her time to explain each step and how to sigh electronically. Great service in an increasingly impersonal world. Thank you Cheryl

in the last week

When I went in to renew my car insurance I asked about some info pertaining to my policy and Naj was more than eager to help answer my questions. She was pleasant, friendly and professional. Thanks Naj :-)

a month ago

I had a wonderful experience today at the evergreen location. Came in for a quote and had several questions. Harnoor was so helpful and patient. I will be recommending this location from now on because of the exceptional service from Harnoor.

4 months ago

Rewriting my review because this visit went complete opposite of the first one. On the first visit, Don was the rep I spoke to, he was very patient and kind. He did not rush through anything and answered every question. Second visit however was ruined by Donna. I got a call from her about personalized plates and she was already rude on the phone. When I came in, even though I didn’t have to speak to her, she was still rude to her coworkers. I dont know why there is such a big difference between two employees at the same location. And somehow she is a senior employee. Such a shame.