Ucluelet

a month ago

Every time I go into this insurance office it is an amazing experience. The staff is always welcoming with a smile and engages with a friendly attitude, all while efficiently getting your task complete. Cole was very helpful while getting my license information processed and was greatly informative. Hailey patiently and happily helped me another time with other documents. Their willingness to help, in addition to their patience and consideration for their customers is outstanding. This kind of service is reassuring to see consistently. In conclusion all the staff are greatly versed in the knowledge and help they provide. The office wouldn't be the same without such hardworking and kind people. Thank you.

3 months ago

Toni is always welcoming and each time I work with her, she is able to clarify anything I have concerns about. She goes above and beyond to make sure I'm getting what I need. Thanks again for all the help!

a month ago

I had just picked up my vehicle from the mechanic, and I rushed over to Westland to get it insured before they closed in 10 minutes. I was very flustered and disorganized when I came in, and I had issues with my insurance from before that I didn't understand. Hailey immediately jumped into action, tackling all the paperwork, and making me feel more calm. Her colleague Toni was also doing everything she could to help, and together we got my insurance sorted out! Truthfully my situation was such a mess that other employees may have got upset or asked me to come back the next day. But Hailey does her job with passion and excellence and that's why I drove away from Westland insurance happily and legally insured that day.

4 months ago

It had come to my attention that I was able to reinsure my van over the phone via a text received from Westland. After a pleasant conversation with Priyanka, who helped me understand the process and walk me through it step by step, it was done. Quite easy and effortless really. Thank you for your help Priyanka. Cheers Pierre

5 months ago

I wanted to take a minute and thank Cole at your Ucluelet location. Recently, I had to purchase insurance coverage that I had never purchased before, and had no idea what I was exactly in need of for coverage. Cole took the time to walk me through the process, explain the different option, and made sure I was getting the best coverage for my needs. Thank you Cole, you made the purchase, quick, informative and fun. I'll be back!